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Shipping & Returns


Contiguous US Mainland States Delivery Schedule as of January 1, 2024

(Sorry, we cannot ship to Puerto Rico or Alaska)

Contiguous US Mainland Destinations

Orders placed on:

Delivered to you on:

Monday by 1 PM / 6:00PM EST


Tuesday by 1 PM / 6:00PM EST


Wednesday by 1 PM / 6:00PM EST


Thursday by 1 PM / / 6:00PM EST 

Thursday after 1 PM / 6:00PM EST









We recommend planning deliveries one day in advance of your event to avoid possible delays.

Fedex and UPS mobile tracking apps are available here:
UPS: UPS Mobile™ App for iOS: UPS - United States / Apple: ‎UPS Mobile

*Saturday Delivery: Our carrier delivers to most residential locations on Saturdays. To determine delivery service in your area simply ask a FedEx freight service agent at 1 800 463 3339 (go fedex)


Hawaiian Islands Delivery Schedule

Orders placed on Monday by 12:00 PM HST will arrive on Tuesday
Orders placed on Tuesday by 12:00 PM HST will arrive on Wednesday
Orders placed on Wednesday by 12:00 PM HST will arrive on Thursday
Orders placed on Thursday by 12:00 PM HST will arrive on Friday
Orders placed on Thursday after 12:00 PM HST will arrive on the following Tuesday
Orders placed on Friday will arrive on the following Tuesday
Orders placed on Saturday will arrive on the following Tuesday
Orders placed on Sunday will arrive on the following Tuesday 


Return Policy

At Honolulu Fish 100% customer satisfaction is our goal. We value your opinions and encourage your communication with us. We want to make sure that any problems are taken care of as soon as possible. If you suspect your fish purchase has a quality issue, please do not eat it. Please repack the fish in original box, and email us at , or call us toll-free at 808.833.1123 to arrange the pick-up and return of the fish for inspection. As soon as we receive your return, we will send you a replacement of the same fish (if it is available) or we will refund you the cost of that fish purchase net.